88gf Privacy Policy — Your Information Is Our Responsibility

88gf ("we", "us", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains how 88gf collects, uses, and protects the personal information of its users.

By using our website or services, you agree to the terms of this privacy policy. Please read this policy in full. If you do not agree with any part of this policy, you are requested to stop using our services.

1 Types and Scope of Information Collected

We collect various types of information for the purpose of registration and service delivery on 88gf. This information is divided into two main categories.

1.1 Information You Provide Directly

When you create an account, make a deposit or withdrawal, or contact our support team, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (when identity verification is required)
• Payment method details — partial information for bKash, Nagad, Rocket, or bank accounts
• Transaction history and account balance

1.2 Automatically Collected Information

Information collected automatically while you use our platform:

• IP address and device type
• Browser and operating system information
• Site access time and navigation data
• Cookie and session storage data
• Gaming activity and betting history

2 Purposes for Using Information

Collected information is used only for the following legitimate purposes:

2.1 Service Operations

• Account registration and identity verification
• Processing financial transactions — deposits and withdrawals via bKash, Nagad, and Rocket
• Uninterrupted delivery of gaming services
• Customer support and dispute resolution

2.2 Security and Compliance

• Fraud detection and prevention
• Age verification — ensuring services are available only to those aged 21 or above
• Compliance with anti-money laundering regulations
• Enforcement of responsible gaming policies

2.3 Service Improvement

• Data analysis to improve user experience
• Identifying and resolving technical issues
• Planning the launch of new games and features

2.4 Communications

• Sending important notices related to your account
• Informing you about bonuses and promotions (subject to your consent)
• Security alerts and password reset notifications

3 Data Storage and Security Measures

88gf treats the security of your personal information as a top priority. We have put in place industry-standard technical and administrative measures that protect your data from unauthorized access, disclosure, alteration, or destruction.

3.1 Technical Security

• All data transmission secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored using banking-grade encryption protocols
• Firewalls and intrusion detection systems active
• Regular security audits and vulnerability assessments conducted

3.2 Administrative Security

• Staff access to personal data is kept to the minimum necessary level
• Regular staff training on data protection
• Strict internal policies on data handling followed

3.3 Data Retention Period

Information is retained while your account is active and, after account closure, for as long as required to meet legal obligations. Financial transaction records are generally kept for the period specified by applicable law.

4 Sharing Information with Third Parties

88gf does not sell or lease your personal information to third parties for commercial purposes. However, information may be shared in certain circumstances:

4.1 Service Provider Partners

• Payment processing companies (bKash, Nagad, Rocket, and associated banks) — to complete transactions
• Game software providers — only the data necessary for service integration
• Third-party verification agencies — for identity and age verification
• Technology and infrastructure service providers — for server management purposes

All these partners operate under strict confidentiality agreements and may use information only for the specified purposes.

4.2 Disclosure for Legal Reasons

• In compliance with a court order or lawful direction from a competent authority
• When required to assist in investigating fraud or unlawful activity
• When required to protect or assert our legal rights

5 Cookies and Tracking Technologies

The 88gf website uses cookies and similar technologies to enhance and personalize your browsing experience.

5.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site, such as maintaining login sessions.
• Performance cookies: Used to measure and improve site performance.
• Functionality cookies: Used to remember your preferences and settings.

5.2 Cookie Controls

You can reject or delete cookies at any time by changing your browser settings. However, disabling essential cookies may affect some important features of the site.

6 Your Rights and Controls

You have the following rights regarding your personal information. To exercise these rights, please contact our support team.

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your personal information in certain circumstances.
• Right to object to processing: The right to object to data processing for specific purposes.
• Right to portability: The right to request a copy of your data in a structured, machine-readable format.
• Right to withdraw from marketing: You may request to opt out of promotional communications at any time.

After receiving your request, we will respond within a reasonable time. In some cases, it may not be possible to fully delete information due to legal obligations, and we will inform you if that is the case.

7 Protection of Minors

88gf services are intended only for individuals aged 21 or above. We do not knowingly collect personal information from minors. If we become aware that a registered user is under 21 years of age, we will immediately close that account and delete the associated information.

A request to parents and legal guardians — if your child has accidentally registered on our platform, please contact us at [email protected].

8 International Data Transfers

88gf's servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it remains protected to a standard equivalent to this privacy policy and that appropriate contractual safeguards are maintained.

9 Third-Party Links and Services

Our platform may contain content related to third-party websites or services. 88gf is not responsible for the privacy practices of these third parties. We recommend that you read the privacy policies of those third parties directly.

Payment methods — bKash, Nagad, Rocket — are governed by their own privacy policies. When you interact with these services, their policies also apply.

10 Changes to This Policy

88gf reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will:

• Send a notification to your registered email address
• Update the "Last Updated" date at the top of this page
• Display a clear notice on the site where necessary

Continuing to use the service after an update will be considered your acceptance of the new policy. We therefore encourage you to review this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us. Our data protection team is always ready to respond to your requests.

Your privacy matters greatly to us. 88gf is committed to providing a safe, transparent, and trustworthy platform at all times. To learn more about our responsible gaming policy, visit the Responsible Gaming page.